I bought a Thinkpad that was not what I expected (no touchpad) and which ultimately proved to be defective. Nevertheless, Euclid required that I pay a 15% restocking fee and of course I paid for return shipping, so I lost $100. Communications with them was poor. They took at times 2 days to respond to emails and were almost never available on the phone. Euclid had posted a photo of the laptop that was so small that I did not notice the lack of a touchpad. Who expects a laptop without a touchpad these days? No one. Defect... read full review »