Flowers needed to be delivered on specific day. When it became apperent there was no way they could do it, i called to have them canceled. Horrid woman at Customer Service (ha) lied and said they'd gone out on time. 24 hours later i found out theyd just been sent. Was hung up on 3 times by same woman. Told me to 'stop wasting her time'...horrid, horrid people. Such a shame. Ruined a B-Day surprise totally. read full review »