In May 2010 my daughter noticed the the AC wasn't coming out cold. we found a sticker on the AC unit for Direct and contacted them. We found out that Direct had replaced 5 AC units in 2005, along with checking all the other units. while they were in the other units they put their sticker on ALL the units so if you needed service you would call them. Ironically thats what we did. They come out in a couple of hours and the technision tried a few things (changed the capacitor, for which he left in place) but determined that the compressor... read full review »