USAA: POOR CUSTOMER SERVICE, Just another big bank. I was a member of USAA for 7 years. I had a car loan, credit card, and checking account with them. I also had all my bills set on auto-payment through my USAA accounts. In June I lost my job. I immediately called USAA to notify them of my situation and loss of income in an effort to head off any financial problems. They deferred my car loan for 2 months, and were not really interested in my job loss. Over the next 3 months, my accounts became past due and USAA began to call me and... read full review »