After countless calls to customer service and supervisors and a senior representative, I am convinced they are just a fraudulent company. We left them after many years because every month our bill would creep up a bit at a time without any warning, so after we decided to leave them, we were going to return their equipment to our local store but they told us we had to return and they were sending us prepaid labels to send back, they did not tell us they were charging us for those labels. So we get a bill and we disputed it and they told u... read full review »