While touting that they will fulfill genealogy requests, it isn't until AFTER you've placed the order that they will tell you you need to provide a birth certificate for every single generation to prove your relationship to the individual on the requested record. They will charge you for the privilege of doing so. They will send you numerous emails requesting required documents - in my case 6 - that I uploaded and faxed 4 times. I did speak to someone online who told me my request could not be processed if I did not proved the 5... read full review »