I went into Regis with a positive attitude having met with the stylist before I randomly selected someone new to cut my hair after ten years. I had several pictures, ideas, and things I told her I didn't want done. I wanted a slight trim and blonde highlights in my hair. She pulled my hair through the cap, wouldn't get the cap on tight enough to get the roots properly, she then took the cap off decided that I needed toner on the color left me to take out the trash, then as she washed the unwanted toner out of my hair she left me... read full review »