I placed an order with this company for an exercise bike (as a gift) 2 weeks ago. In the interim, I sent them at least 3 emails requesting information on when the item would be shipped. They responded to only one saying that they would look into it and get back to me. Never happened. Finally, I called them. After waiting on hold for more than a half an hour I got an agent who actually managed to get up from his desk and find out what the problem was. He told me that there was a "delay" (duh) and that the item would ship out in... read full review »