I initally wanted to do a modification to loan that took alomst 6 months and over 60 hours on the phone. It got to the point where I was so frustrated I started to have severe chest pain and hyper ventilating. I realize it was anxiety attack but these people were ruthless. I sent in the modifcation paperwork over 6 times to them mailed, faxed, registered mail and fianlly fed ex. I have a paperbox yes a full paperbox 11x10x10 full of the documentation to get this modification. Every representative told me different amounts. When they finally... read full review »