From: Karla Hogan <[email protected]> Subject: Re: Contact Us E-Mail [#1718660] To: [email protected] Date: Friday, October 8, 2010, 1:08 AM It was also explained to your customer service personnel that due to the mulrtiple health problems that I cannot just jump and run to your local office at the drop of a hat. Also, our physician is out of the office this week. It was also stated that all of the agency contacts I was given by your customer service personnel had been contacted and all the agencies said... read full review »

From: Karla Hogan <[email protected]> Subject: Alabama Power Account# 39992-68042 To: [email protected] Date: Thursday, October 7, 2010, 9:45 AM From: "APC Customer Service" <[email protected]> To: [email protected] Dear Karla Hogan, Thank you for contacting Alabama Power. It is a pleasure to assist you. In order to evaluate your account, we will need to know how much you are able to pay and on what date. The report you heard on the news detailed our efforts to assist... read full review »