I would like to log a formal complaint with Verizon, specifically against the departments that service the FIOS television and internet service, technical support, and customer service. I have been without internet service and components of my television service for almost two weeks. During this time, I have received horrible customer service that included inconvenient service hours, incompetent technicians, rude customer service representatives, lies from both technicians and customer service representatives, repeated broken promise... read full review »