My husband and I were one of the first renters in the ALEXAN BACK BEACH apartment complex in September 2007. At that time, customer service and management were prompt, courteous, and most importantly, reasonable. Since such time, we have found management and customer service to be neglectful, disdainful, and unreasonable. Since approximately May 2008, this apartment complex management has been a nightmare to deal with. Some examples include, their own automatic internet payment system changing, without notice to the tenants, and they... read full review »