I purchased a massage chair from Rooms to Go at the end of July. When they delivered it to my residence, they forgot the power cord. They informed me of their mistake and promised that a power cord would arrive in a few days. The power cord never came. I called their customer service center, and after 20 minutes on hold, ordered a power cord. A cord arrived; however, it was not the cord to my chair. I called a second time, and the entire process was repeated. I called a third time. They informed me that they did not really know which cord... read full review »