First I had to endure many tech visits to resolve my TV cable reception. Had to call 15+ times.. meanwhile they continue to jack up my rates.. citing promotional period ending... ridiculous... its a bait and switch method continously. Instead of helping me with the current rate hike, she tries to sell me a phone package! A higher costing package that I dont need. The customer service reps dont understand Michigan is in hard times.. and several of us dont have jobs right now. They just don't care as Comcast rakes in the dough. Today, one... read full review »