I received my Hewlett Packard notebook back after the second go around with service. I turned it on when I got it home and it still isn't fixed. It was late so I didn't call. Seems Fed Ex delivers when I'm at work. I can't fault them --they are just doing their job. But it means we then have to go and pick it up after a certain time. Which we did. I called early enough and got a nice gal named Pam. She was very helpful and had me do this and that and it still didn't work. She wanted me to take the back off and I... read full review »