I made a reservation for my Mom to fly out in the month on June, 2010. Owing to a death in the family, that reservation had to be canceled. The Cheapoair agent said we stand to get a full refund of $1400 minus a cancellation fee of $192, provided we provided a death certificate. Following that conversation, the documents were immediately submitted. Cheapoair said it would take 8-12 weeks to get the refund. This was sometime in the month of Sept during which I never got any refund. Since the end of the 12 week cycle, i have been calling... read full review »