A charge for $14.95 appeared on my American Express card last month. I have NEVER signed up for their service. In fact, I have not even heard of this company before. The first person I spoke with at Juno first asked me for the phone number on the account. I explained to him that I never signed up for service. He was able to pull up an account under my name using my AmEx number but was not authorized to tell me to what phone number the dial-up service was linked. He gave me a reference number and transfered me to the cancellation dept. The man... read full review »