HP customer service is horrible. They could care less who we are and what the problem is. I purchased 5 computers. I had a problem with all of them, however I returned them right after purchasing them. I finally settled on a Notebook G71-340US. It had some issues in the beginning however they were rectified. I was called by a manager finally and told if I have any issues with this laptop they will replace it with no issue. I have an issue and called them to get it replaced. Not happening, the lady I spoke to advsied that I broke the computer... read full review »