I recently chose the Kulula website to give my best friend a voucher for travel for his birthday. I was really suprised to find out that even after several hours - I had not recieved my voucher by e-mail. Despite being billed for it. I decided to call the contact centre to try and resolve this. This was yesterday. Between 13H00 and 16H00 I was unable to even get through the call centre. But when I got through at 16H00 - I waited 1 hour and 15 minutes in a queue. When I eventually hung up and called back - the call centre had... read full review »