Your Sales people and their Managers are useless. I got a quote for HVAC replacement from Joshua Mathes 2 weeks back and he quoted me $6150 for Kenmore system 15 seer, 3 1/2 ton (better one eligible for tax credit). Later Joshua's Manager send Fred to our home and he quoted $5500 for the same system. We agreed for the price and service. Applied for Sears credit card, signed few paperwork, during the signing ceremony I asked if the duct work has some issues, will you fix it (with additional price), and Fred said no. I wa... read full review »