this direct tv person is working out of a best buy in san antonio tx. they had no problem geting my money but we are yet to get insalation for direct tv. they are sad .and i called direct tv.and they say ther are an independed retailer name smart circle .and no one can help to get my money refunded back direct tv hires this pepole under there name we have no idea what there doing till you need help or even to get service conected' they make me sick we ordered direct tv on oct-4=2010 a week later still no service but my bank acount is out over 175$ how nice for them . to bad for the costumer. never againe you all really suck read full review »