This letter is in response to Joiphone's comments in a letter dated 9/22/2010 sent to Bank of America. The service was ordered on 8/11/2009, but was not activated for 7 to 12 days due to the fact the equipment required to activate the account was mailed. The sum of $180.37 paid included one year of service at $8.95 per month, $60 for equipment, plus shipping and handling. The original agreement had no language regarding automatic renewal after one year. Joiphone has unilaterally changed the agreement without sending notices to... read full review »