i called to cancel my nfl package back in july because i could not afford it, the customer service rep said he could discount it to 1/2 price $35 per month, i said i still could not afford it. he then said ihe could cut the price down to $20 per month and i said ok. the first bill i received was correct an additional $20 for the nfl package, the next bill i received was for an additional $70. i called they said too bad you must pay or they deduct from card on file, which they did even with no authorization. beware they will tell you everything you want to hear just to rope you in and then charge you what ever they want!!! read full review »