On Sept 23 an Unknown event (not my request) caused my subscription to change to a Lifetime subscription. A $600 charge was posted to my account. In the process of correcting it, they 'needed' to restart my annual subscription by charging me and setting my annual start date to Sept 25. If they hadn't done this Lifetime subscription screw-up I would have renewed in November a full two months away. So I get a second charge - this for around $180. THEN I hear that refunds may take up to 10 business days. No problem! Like I have... read full review »