On 9/23/10 I ordered my free trial. Was supposed to ship within 24 according to the web site. It didn't ship until 9/28/10. Since they didn't ship within the 24 hours, I called to see if they extend the trial period. They said no. I cancelled within the 10 days but they charged me an extra $1.49 for using the web site and they charged me the full price before my 10 days were up. Not a good company to do business with. AW read full review »