I ordered two items from Allegro for my mother for xmas. They were shipped in a timely manner, but one was not the right product. Was supposed to be a flag and got a cup holder...go figure. Anyway, today is Feb. 13th! Remember, these were for xmas. I called early Jan and got NICK, I explained my situation and he said he would take care of it and call me back in an hour. No call. That was on a Friday. On the next Tuesday, I called again and got Terri. She said she would EMAIL me an RMA# and I could send it back, then they would mail out the... read full review »