I PURCHASED A NEW COUCH - 10/15/2010 AT AMERICAN FURNITURE WAREHOUSE IN LAKEWOOD, CO I ASKED TO RECEIVE A WRITTEN WARRANTY OR GUARANTEE FOR ANY MALFUNCTION, WITH THE NEW COUCH THAT MAY OCCUR, WITHIN A TIME LIMIT PROVIDED BY WHOMEVER. I TALKED TO CUSTOMER SERVICE WHERE I PURCHASED THIS COUCH AND HE SAID THERE IS NO PAPERWORK SHOWING THE WARRANTY, THAT HE CAN GIVE TO ME. HE GAVE ME AN ORAL EXPLANATION OF THE WARRANTY BUT I WANT SOMETHING IN B/W (WRITING) MAILED TO MY APARTMENT. HE COULD NOT COMPLY WITH MY REQUEST SO I WILL FIND OUT WHO WILL... read full review »