I signed up for changing my Gas/Electric supply with EDF energy online. I ticked the box agreeing to their terms and conditions without realizing the cancellation period was only 12 days from ticking the box. I was informed I would receive written confirmation by post and I assumed the 12 days would commence from receipt of written confirmation. I received an email confirmation; this contained NO phone numbers or options to cancel, or any reminder that I only had 12 days should I wish to cancel. To date I have not received written confirmation... read full review »