Bought bed in Jan 2007. Since purchase have had to replace 2 pumps, 2 sleep chambers and placed some lift under mattress. Complete ripoff. Bed sleep experience has no consistency. The customer service people are like speaking to women from an alternate universe, they keep repeating over and over the same mantra of well sir we have done all we can to make your sleep experience as comfortable as possible. Basically their warranty is a hollow one that doesn't give two hoots if you are satisfied or not with the sleep experience. Don't buy one of these disasters! read full review »