In Sept. 2010, Comcast overbilled my account for 3 times their new normal basic cable fee ( 3 x $49.99= $49.97). They charged me 3 x $ 49.99 for 3 cable boxes. I called and spoke with Shannon on 9/13/10. Shannon said that a mistake had been made on my bill. He told me it was not right that I was being billed 3 times the basic service charge for 3 cable boxes. I told Shannon that I had not received any notice from Comcast that they were going to do this. Shannon told me to pay $20..01 for my Sept. Bill. I paid the amount Shannon instructed me... read full review »