I ordered two mirrors from ATG Stores aka Bassett Mirror Company back in August 2009. It's now May 25, 2010. Both mirrors came damaged but things like that happen so no big deal. Luckily the shipping company caught the damage before they sent it to my house so the shipping company sent them back. So I contacted ATG Stores and they said they would send out two more. By the time these two came it was December 2009. So as you can see this was a long time for the replacement. But again no big deal as sometimes things take awhile. No biggie a... read full review »