I viewed a sweater on the Ann Taylor website and the search function indicated that the sweater was not in any Ann Taylor store near me. I paid full price and shipping charges. The next day I went to my local Ann Taylor store and the sweater was in the front of the store (in various sizes). I called customer service but the item was already shipped. The next day I was on the website and the same sweater was marked 30 percent off. I called customer service and even spoke to a supervisor who told me that they could not (translation - would... read full review »