"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (July)

Direct TV
July February 18, 2009
I ordered Direct TV back in Aug 07. After a week of terrible reception and no help from customer service after numerous attempts, I canceled the service. Well when I called to cancel, I was informed (very rudely) that I would have to pay a $300 cancellation fee. I asked for what?? A week of unhappy service? I was not informed of this while ordering the service, and I never signed anything either, I did the order over the phone. After being told this I had the presence of mind to cancel the debit card they had on file. But now I constantly... read full review »
Filled under: Entertainment Location: United States

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