My husband has been a customer with Charter One for nearly 5 years, and 4 months ago I was added as a joint account holder. I have been a customer of several banks, as well as worked at the corporate headquarters of a very large midwestern bank for some time. Through my experiences as both a bank customer, and a bank employee, I can honestly say that my short 4 months with Charter One has proven to me that it is the worst banking institution I've ever had the misfortune of dealing with. Every staff member I've ever spoken to, at... read full review »