Great Service no complaint! WORX by Positecusa now has GREAT SERVICE! I just wanted to let you all know that PositecUSA company, the distributors of the WORX Edger/trimmer is now doing a great job of handling customer complaints. I was able to get through via email to a customer service rep and he emailed me right away and is not only taking care of the problem of the faulty battery but also following up to be sure I am satisfied. His name is Michael Rivera at [email protected] Rockwell Customer Service... read full review »