Haier america had a voluntary recall on toaster ovenRTO1400ss. Sent in form and cord exactly as told to. They pretended they never got it and refuse to mail free replacement. Instead they sent out a few months later another letter and form and return label. When i called them, Carol, at 8774614788 i was kept on the line and asked if i had my receipt. When i said i didnt they said they couldnt honor it. No where on the rebate form does it say you need a receipt. Well they got you to by their product, recalled it as a fire hazard, told you to... read full review »