I have been with DirecTv for 3 years, always with the Sunday Ticket. Usually they roll it over every year without asking (which I did not have a problem with because it is a better rate). This year they did not, so I called to ask if there was anything they could do for me. The rep stated yes, she could discount it 20 per month for six months, so I said great, thanks. This was last month (Sept 15th). I went online to pay my bill yesterday, and noticed the credit was not there. I called customer service, the rep stated yes, she did see that... read full review »