So I bought what was supposed to be a NEW Jawbone Icon headset. I have attached a picture from the website. The headset I got was a Jawbone, but it had NO original packaging or the fitting kit that they come with. The fitting kit features 7 ear-buds that make the thing stay in your ear comfortably and without it the headset is useless. The headset was scratched and the manual was used. I have attempted to contact them numerous times and gotten no response via email and nowhere with the phone support people. ECOST IS A TOTAL... read full review »