MADE PURCHASE OF SEVERAL ITEMS ON 10/15/10 AND WAS INFORMED IT WOULD BE DELIVERED ON 10/23/10 BETWEEN 10;30 -1:30. WHEN IT NEVER ARRIVED, WE TRIED THE "SO CALLED" HI-TECH FURNITURE TRACKER (WHICH WAS OUT OF SERVICE). WE CONTACTED THE SHOWROOM AND SPOKE W/ AGENT THAT SAID HE WOULD DISCOUNT THE DELIVERY FEE FROM $200 TO $100 AND WE SHOULD BE GETTING OUR ODER ANY TIME. WE COMMUNICATED WITH THEM AT 3PM, 3:30PM AND 4PM. WE WERE GUARANTEED BY THE CUSTOMER SERVICE REP THAT WE WOULD GET OUR ORDER ON THIS DAY AND DRIVERS WORKED TIL 7PM. AFTER... read full review »