"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (SherriSh)

Hertz
SherriSh October 25, 2010
Hertz has displayed poor service from top management to the lowest employee on the rung. Upon arriving at the PHL airport location I was greeted with the longest, slowest-moving line I have ever endured at a car rental location: one hour to get to a representative. This was only the beginning. Once I do reach an assistant I still do not immediately get assigned a car. "Try again, " I hear my rep tell the guy on the other end of her headset. As I wait, a distressed female employee behind the counter asks another employee what... read full review »
Filled under: Automotive Location: United States

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