This is the worst company and product I have ever had the misfortune to deal with. It started with installation 7 years ago. Mounting the dryer on top was a challenge because the mounting brackets and slots in the dryer were about 2" off. It is still like this on the new units 7 years later! Does anyone work in the engineering department? I bought this washer in 2001. Since then it has needed 3 pumps ($50-$80 each). Simply putting a filter to catch coins and debris would go along way to improve the performance. Now (2008) a... read full review »