COMPLAINT - MARY MCCOY - SMALL BUSINESS Escalation Supervisor...- Worst service provided by her... - This must be the 5th or 6th time I called to discontinue online Invoicing and direct payment service.. - BOA had been charging me 20 bucks every month every time I was told that they have opened a service request and someone would get back with the answer/resolution... Finally talked to Mary McCoy: (Supervisor Small business escalation department - supposedly highest rank I could talk to...) - She says that she is highest in... read full review »