We bought a new Samsung dryer. Whenever we try to dry sheets it ballsthem up in a little ball, they won't dry. We have to pull them out 3/4 times and put them back in to get them dry. After several calls they sent out a service guy who did not even start the dryer but told us there was nothing he could do. Best Buy refuses to do anything. Today we talked to ^Executive Customer Relations at Samsung who tried to tell us all the new dryers do this. We have friends with new dryers of others that do not do this. We will never buy another Samsung product or set foot in a Best Buy store again. read full review »