I purchased a Seabury sofa from Pottery Barn in 11/08. The sofa was fairly expensive and described as one of the “finest we’ve ever offered”. The couch was supposed to have a clean, modern lines, but within a month of purchase I noticed the cushions starting to sag. I placed a call to Pottery Barn customer service was told there was nothing they could do and instructed me to follow their upholstery instructions, which I do. I have to rearrange and fluff the couch cusions after each use. I almost cringe anytime... read full review »