Due to me being bed ridden, my 78yr old mother took my vehicle in for a water pump replacement...she arrived between 10 and 10:30am...left at 3:00pm on 10/26/10 (unecessary wait time) ...prior to having the vehicle serviced, she informed the service advisor (06 JEREMY) that she wanted to pay most of the bill with my firestone card and $200.00 on bank debit card... which he agreed to...total bill came to $512.88 (extremely overcharged)...needless to say, he took the liberty of applying the total cost to my firestone credit card...stated that he... read full review »