USER REVIEWS (tcalvitti)

91 reviews

Sallie Mae

tabitha calvitti January 18, 2011

Actual phone call to make January 2011 student loan payment on 12 January 2011. Ilene rep # C41368 gave me an amount due which included the not yet due February payment. The rep Ilene #C41368 informed me that federal guidelines allowed her to demand payment for not yet due months and collect funds for the February 2011 payment which again is not yet due. When I questioned her further she insisted that federal guidelines allowed her to demand payment. I asked her for a copy of the federal guidelines she was referring to. She said she'd be... read full review »

Filled under: Business & Finances Location: United States

251 reviews

Sprint

tabitha calvitti October 27, 2010

I want sprint adequately answer why you kept me on hold for 57 minutes while you read the notes on an issue you have continually screwed up for 5 months that you still do not have right. You not only fail to respect your customers when you do this, you feel entitled to premium payments while you don't do your job then frustrate your customers by placing them on hold for 57 minutes so they become f Angry and then want to hang up with the issue unresolved. That's customer service to be proud of! read full review »

Filled under: Business & Finances Location: United States