Signed up for the 'free service' in April...spoke with them online and emailed - couldn't use service the way I wanted. I am sure I told them to cancel (over the phone)...but...just saw they have been charging me all year for the service... But not ONE courtesy email to let me know I am still getting billed. Not even one to tell me that the Sept payment didn't go through for lack of funds. So they got me twice this month. ESPECIALLY if you are getting auto-billed - they should HAVE TO email you. I consider this stealing. And they would not even refund $10. read full review »