Plan on spending an afternoon on hold if you have to call Frontier Communications customer service. I waited on hold, listening to extremely poor quality muzak, for 18 minutes before I hung up and called back later. The second time I waited 42 minutes before getting totally frustrated and hanging up. The third time I selected a billing branch from their unintelligible phone tree and as soon as I got ahold of a real person I demanded to speak with a supervisor. Lo and behold I had to wait on hold another 10 minutes before I got someone who... read full review »