On June 19, 2010 a Sunrise Senior Living aide's negligence resulted in my 85-year-old mother falling, breaking her leg, and spending 4 painful months in a rehab home. The fall happened at Sunrise of Jacksonville (FL). Sunrise corporate refused to consider a fair reimbursement. Not only did they never apologize, they treated the entire affair with as cold a heart as they could muster. We asked for what was fair--forgiveness of all fees during Mom's absence and reimbursement of out-of-pocket expenses resulting from the... read full review »