USER REVIEWS (Tiffany129)

379 reviews

Verizon Wireless

Tiffany Creighton March 16, 2011

3 weeks ago, I called VW to discuss my excessively high phone bill. The person who answered the call informed me that I had agreed to pay the bill on Feb 17, 2011. I never talked to anyone. I was called a liar on the phone, that the rep wouldn't write it on my account if I hadn't said it. I said "Why would I make arrangements to pay a bill before my payday? Why would I overdraw my bank account?" Never got apology. Cannot wait for contract to end so I can go somewhere else where customer service exists. read full review »

Filled under: Services Location: United States

379 reviews

Verizon Wireless

Tiffany Creighton October 31, 2010

My husband and I each had separate VW accounts, and since I use about 100 minutes a month, we decided to combine the accounts into one bill. Well, that took a while, but it got straitened out finally ( I thought). Well, it WASN'T straitened out, it took 2 hrs on the phone to get it right. I then received my final bill of $77.58. On Sept. 27, I went into the VW store in Plattsburgh WITH my bill, and explained that I wanted to pay the bill off. The girl took the paper and looked it up on her computer, and put my payment through. Fast... read full review »

Filled under: Services Location: United States